Frequently asked questions

Use a tablet that supports an active pen, paired with a stylus compatible with your exact model:

• Apple iPad with a compatible Metapen or Apple Pencil.
• Samsung Galaxy Tab that supports S Pen input, with a compatible S Pen.
• Amazon Fire Max 11 or Fire HD 10 (13th generation, 2023 release), with a compatible USI 2.0 stylus, such as the Made for Amazon Stylus Pen.
• Lenovo tablet that supports active pen input, with the Lenovo pen specified for that model.

Check the tablet and pen manufacturers’ compatibility lists before buying. Not every Amazon Fire, Samsung or Lenovo tablet supports an active pen, and pens are not interchangeable across all models. Basic rubber-tip styluses cannot draw on the Wise Cow whiteboard.

Choose a Metapen or Apple Pencil that supports your exact iPad model. Check the compatibility list for the specific pen before buying.

See Metapen’s iPad pens and compatibility guidance or Apple’s Apple Pencil compatibility list.

Use the S Pen supplied with your tablet, or buy a replacement compatible with your Galaxy Tab model.

Check your tablet’s specifications and Samsung’s S Pen guidance before buying a replacement.

For a Fire Max 11 or Fire HD 10 (13th generation, 2023 release), choose the Made for Amazon Stylus Pen listed as compatible with your tablet. Check the exact model and generation before buying; not every Fire tablet supports an active pen.

See Amazon’s Fire tablet specifications and stylus guidance.

Use the Lenovo pen specified for your exact tablet model. Lenovo tablets support different pens, and some do not support active pen input, so check compatibility before buying.

Find your tablet in Lenovo’s Product Specifications Reference and check Lenovo’s accessories compatibility guide for the matching pen.

No. Use a compatible active pen or a mouse to write. Finger touches scroll the page and operate controls. Basic rubber-tip styluses behave like a finger, so they cannot draw on the whiteboard.

Write your answers on paper, then upload clear photos of your working for each question. The upload option is in the same interface as the integrated whiteboard, so you can choose how to submit your answer.

Check that your pen supports your tablet, charge it if needed, and follow its setup instructions. Test it in another handwriting app. If it works there but not on Wise Cow, contact support with your tablet model, pen model, browser and a description of the problem.